Faq

1. Go to olive.com.my and login to your account.
2. Go to the product page and click Add to the cart.
3. Click on Check out and key in your information in the Billing Information.
4. Confirm the Shipping Information and Shipping Method
5. Select your preferred payment method in the Payment Information tab

Payment options:
i. PayPal
ii. Cash on Delivery
iii. Credit/ Debit Card
iv. Installment Plan
• An installment plan is available for selected product only.
• An installment plan is only available through Selected Credit Card only.
•pay to olive.com.my and buy the product.

Your request is subjected to kitbay (kitbay.co) s terms and conditions.
Please contact our 24-hour hotline at 0192005903 and our Customer Service Executives
will assist you further on your request.

 

Yes, you will receive an email notification detailing your order summary upon
successful order placement. We will periodically update you with the order status through
email notification.

You can track your order status by following these simple steps:
1. Go to kitbay.co and login to your account.
2. Click on check out
3. Go to My Orders
If you do not have an online account with kitbay.co, simply go to our website at kitbay.co
1. Go to Order Tracking
2. Click on ORDERS
3. Enter your tracking number at the Waybill No column

For further assistance, please contact our 24-hour toll-free hotline number at 0192005903

Please contact our 24-hour hotline at 0192005903 and our Customer Service Executives
will assist you further on your request

 

Please contact our 24-hour hotline at 0192005903 immediately and our Customer Service Executives 
will assist you further on your request. To ensure prompt return resolution, please pack all 
item(s) into its original packaging along with accessories, parts or free gifts/ free 
promotional items associated with the purchase and warranty cards (if any).